The vast majority of companies I work with are using social and digital media to build awareness for their brands. Typically, they contact me because their efforts aren’t getting the results they need. One of the first mistakes I often find is that these companies are selling before the buyer is ready to make a […]
How to Create Content That Builds Customer Loyalty
According to new research from CMI, 81% of B2C companies are focused on creating content that builds loyalty in 2019. So what does content that builds loyalty look like? First, let’s think about some of the things that make you loyal to a business or organization: Consistent experience. You know that every time you shop […]
Creating Fans Through Storytelling
One of the best ways that brands can create fans is through storytelling. Specifically, through telling stories that relate to the brand, but that also tie into themes that are important to the customer. When done effectively, storytelling also helps the customer get a better understanding of what the brand is about. Think of it […]
Social Media is Destroying Our Ability to Create Impactful Content and Meaningful Connections
Go scan your timeline on Twitter or your news feed on Facebook. Look at the articles being shared, and more importantly, look at the headlines. After a while, you’ll begin to notice something. The headlines are written in a way to attract people that are already on Twitter and Facebook. This is important, because the […]
Trust is the Currency On Which Your Content Trades
“If you don’t read the newspaper, you’re uninformed. If you do read it, you’re misinformed.” – Denzel Washington I recently came across this video on YouTube about what social media usage is doing to us: But it was Denzel’s quote at the start that really grabbed my attention. I’ve been saying for a while now […]
Why is Red Bull Blogging About Video Games?
I was doing some research for a new post (right) and came across this post for tips on how to win at PLAYERUNKNOWN’S BATTLEGROUNDS, one of the hottest mobile games right now. What’s interesting is the post was on RedBull.com. Red Bull sells energy drinks, they don’t sell video games. So why is Red Bull […]
Your Content Not Converting Has Nothing to Do With Your Content and Everything to Do With Your Customer
If you want to improve the ability of your blog to grow your business, you need to focus on creating content that converts. In simplest terms, a conversion is an action that the customer takes as a result of interacting with your content. There are many actions the reader can take when interacting with your […]
How to Republish Your Old Posts Like a Rock Star
Republishing old blog posts has become increasingly popular among bloggers over the last few years. I’ve been doing this for about a year now, and I’ve seen spectacular results. I use a specific system for republishing my old blog posts, and I wanted to share that system with you. I’ve often talked about how you […]
Red Bull Creates Better Content Than You Do, Here’s How They Do It
Red Bull’s marketing is one of my favorite case studies from Think Like a Rock Star. In the book I call them this generation’s Nike, and they really are. What separates Red Bull from most brands is its customer-centric marketing. Everything about the brand’s content, marketing and communication efforts is about its customers and what’s […]
The Two Keys to Creating Amazing Content in 2018: Empathy and Relevance
I’ll Fly Away is believed to be the most recorded gospel song ever. It’s been covered by everyone from The Kossoy Sisters to Andy Griffith to Johnny Cash to Kanye West. This is one of my favorite versions, by Alan Jackson: The song’s enduring popularity is thought to be rooted in how it takes the […]
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