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Recent Posts

  • My Substack Conversion Rate Went From 0.5% to 13% in Six Months, Here’s How
  • A Solid Conversion Strategy is Vital on Substack, Here’s the Proof
  • Empathy is Your Customer Service Secret Weapon
  • Understanding Substack’s Three Growth Stages
  • Blogging Isn’t Dead, it’s Morphed Into Substack

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Top Posts & Pages

  • Why Did Jesus Send His Apostles Out With Nothing?
  • Understanding Substack's Three Growth Stages
  • Case Study: Why GE Started an Employee Brand Ambassador Program to Solve One Specific Business Problem
  • The Passing of Dooce, and Why Social Media Has Failed Us All
  • Case Study: Patagonia’s Brand Ambassador Program Focuses on Product Design and Development Over Sales
  • A Solid Conversion Strategy is Vital on Substack, Here's the Proof
  • A no-nonsense guide to sharing and promoting content on Twitter
  • I'm leaving, and I'm taking your social media strategy with me!
  • New research proves that RESPONDING to negative feedback online benefits companies
  • How Much Money Will You Make From Writing a Book?

  • Blog
  • Mack’s Bio
  • Work With Mack
  • Buy Think Like a Rock Star
  • Book Mack to Speak

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